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Common Challenges Using Circana for Category Entry Points (CEPs) and How to Solve Them

On Demand Talent

Common Challenges Using Circana for Category Entry Points (CEPs) and How to Solve Them

Introduction

Today’s businesses have more data at their fingertips than ever before, but turning that data into meaningful action is often easier said than done. When it comes to understanding customer behavior, one of the most useful concepts is the Category Entry Point, or CEP – the specific moments, needs, or triggers that bring a shopper into a category. These are the real-world cues that shape purchasing decisions long before a customer lands on a brand. Many insights teams rely on robust market research tools like Circana (formerly IRI) to uncover those moments. Circana data blends point-of-sale information, panel data, and shopper tracking to give brands a detailed look into consumer behavior. But while the data is rich, deciphering it to answer "why" questions – like what motivations or emotional triggers drive category entry – can be a serious challenge, especially for teams navigating high volumes of complex data without seasoned support.
If you're part of a Consumer Insights or Marketing team, especially at a growing brand or large retailer, you likely understand the value of using data to guide strategy. But bridging the gap between raw data and strategic decisions – such as new product development or messaging built around shopper motivation – can feel overwhelming. This is particularly true when trying to identify Category Entry Points using DIY research tools. Platforms like Circana offer incredible access, but making sense of consumer triggers and using insights at the speed and scale the business demands requires experience. Many organizations invest in these tools only to realize they need support translating the information into action – and that’s where experts like SIVO’s On Demand Talent can make a powerful difference. This blog post breaks down what Category Entry Points are, why they’re so essential to modern insights strategy, and the most common challenges teams face when trying to extract CEP insights from Circana data. Whether you’re a business leader exploring new growth opportunities, or a research lead looking to make smarter use of your tools, you’ll walk away with practical ways to overcome data interpretation challenges, avoid common pitfalls, and keep research aligned with your goals – without losing the human side of consumer behavior.
If you're part of a Consumer Insights or Marketing team, especially at a growing brand or large retailer, you likely understand the value of using data to guide strategy. But bridging the gap between raw data and strategic decisions – such as new product development or messaging built around shopper motivation – can feel overwhelming. This is particularly true when trying to identify Category Entry Points using DIY research tools. Platforms like Circana offer incredible access, but making sense of consumer triggers and using insights at the speed and scale the business demands requires experience. Many organizations invest in these tools only to realize they need support translating the information into action – and that’s where experts like SIVO’s On Demand Talent can make a powerful difference. This blog post breaks down what Category Entry Points are, why they’re so essential to modern insights strategy, and the most common challenges teams face when trying to extract CEP insights from Circana data. Whether you’re a business leader exploring new growth opportunities, or a research lead looking to make smarter use of your tools, you’ll walk away with practical ways to overcome data interpretation challenges, avoid common pitfalls, and keep research aligned with your goals – without losing the human side of consumer behavior.

What Are Category Entry Points and Why Do They Matter?

Category Entry Points, or CEPs, describe the specific triggers or moments that place a product category in a consumer’s consideration set. These are not just shopping events – they are the contextual reasons someone starts thinking about a purchase at all. For example, a sudden sneeze might trigger a need for allergy medicine, or an upcoming party might bring chips and beverages into mind. CEPs give businesses insight into the emotional and functional drivers behind purchase decisions. They help answer key questions like:

Why is the shopper considering this category now?

What situation, feeling, or need is driving their behavior?

What alternatives might compete in that moment?

Here’s why this matters – especially for marketing and innovation teams:
  • CEPs reveal real-world use cases that can improve timing, messaging, and channel strategy.
  • They help validate product positioning by aligning with customer motivations.
  • Understanding CEPs supports better product innovation – because teams can design offerings that meet actual needs.
Imagine launching a sports drink. A CEP-driven approach would explore not just who buys drinks, but when and why – after a long morning run, during a stressful workday, or immediately after a workout class. Each scenario represents a different trigger and messaging opportunity. Especially in retail and CPG, competition is fierce. Brands that understand the emotional context behind consumer behavior gain an edge – creating relevant campaigns, shelf messaging, and innovations tailored to those moments. CEPs are also useful throughout the organization. While Marketing might use CEPs to refine digital ad strategy, the Innovation team can leverage them to explore unmet needs, and Sales might use them to strengthen retailer presentations by backing up shelf placement with shopper motivations. Fundamentally, Category Entry Points shift the focus from products to people – helping teams see consumers as dynamic individuals with real moments of need. And when teams get CEPs right, the payoff is significant: more relevant marketing, stronger brand growth, and deeper customer connection.

Challenges with Identifying CEPs Using Circana Data

Circana is a powerful market research platform, offering robust data on shopper behavior, purchase patterns, and category performance in retail. Yet, for all its strengths, many teams run into roadblocks when using Circana to uncover Category Entry Points. The data is there – but turning it into actionable shopper insights around consumer motivations can be frustrating without the right approach, experience, or analytical lens. Below are some of the most common challenges brands face when trying to identify CEPs in Circana.

1. Translating Transactional Data into Emotional Triggers

Circana excels at tracking purchases: who bought, what they bought, and when. But Category Entry Points often lie in the “why.” Circana doesn’t capture context like mood, social setting, or goals, making it tricky to extract the emotional or situational triggers without layering in additional interpretation.

2. Data Complexity and Volume

Circana data sets can be massive and multi-layered. For smaller or newer insights teams, digging through the data with a CEP lens can be overwhelming. It takes time and experience to know what to look for and how to connect different data streams.

3. Lack of Focused Strategy

Another frequent problem is diving into Circana without a clear CEP objective. If teams don’t begin with a defined theory of when and why consumers enter the category, they may spend hours exploring rabbit holes without yielding strategic insights.

4. One-Size-Fits-All Analysis Doesn’t Apply

CEPs vary by shopper segment, product type, and even seasonality. A campaign built around “post-workout hydration” won’t land if your core buyers are actually seeking “hangover relief.” Circana can uncover patterns, but teams need shopper insight expertise to filter and segment properly.

5. Gaps in Internal Skillsets

Many insights roles today are staffed lean, with limited time or missing skill depth in behavioral science, data visualization, or strategic storytelling. This makes pulling a compelling narrative from Circana’s dashboards difficult, especially when DIY tools are used without guidance. That’s where expert insight professionals – like SIVO’s On Demand Talent – become invaluable. On Demand Talent can help:
  • Map Circana data to specific shopper motivations and behaviors
  • Uncover nuanced CEPs that align with strategic objectives
  • Train internal teams to use Circana more effectively
  • Build thoughtful frameworks to extract and apply insights
Using Circana to identify CEPs isn’t just about accessing data – it’s about interpreting it through a behavioral lens. With seasoned support in place, teams can move from data-heavy dashboards to clarity, confidence, and decisions that actually drive growth.

Why DIY Tools Alone Often Miss the Emotional 'Why'

DIY market research tools like Circana provide access to massive amounts of quantitative data. But even with metrics on consumer behavior, purchase frequency, and household penetration, many insights teams still struggle to uncover why consumers are entering a category to begin with. That emotional layer – the human motivations, needs, and contextual triggers – is where DIY tools often fall short.

This missing piece is critical when identifying Category Entry Points (CEPs). CEPs are often driven by more than just convenience, price, or proximity. They stem from life moments, emotional needs, or embedded routines. For example, a shopper buying granola bars may not be making a snack choice – they might be solving for a hectic morning routine or a child’s after-school hunger pang. Circana can tell us "what" was bought and "when," but not always why.

Why the Emotional Context Matters

Without understanding underlying shopper motivations, strategies built on Circana data may misfire. You might optimize for promotions or availability, but miss the emotional narrative that truly drives category entry. This is especially problematic in categories tied to lifestyle changes, health moments, or aspirational goals – like fitness, parenting, or self-care.

To truly map consumer triggers and improve accuracy in segmentation or messaging, teams must add qualitative depth to their research strategy. This means layering in interviews, journey mapping, or ethnographic data that captures emotional and contextual insights.

Common Reasons DIY Tools Miss the "Why"

  • Overreliance on quantitative signals: High-frequency data gives useful trends, but lacks context.
  • Limited interpretation skills: Not all teams are equipped to transform behavioral dashboards into shopper narratives.
  • AI or automated insights can't yet replace human empathy: Emotional motivators still require expert interpretation.
  • Lack of time or resources: DIY tools can make teams feel like they have to “just go with the data” due to deadlines.

That’s why bringing in multidimensional insight approaches – and the professionals who know how to run them – is essential.

How On Demand Talent Transforms Circana Data into Actionable Insights

Turning Circana data into meaningful action isn't just about pulling reports – it's about making sense of what's hiding within them. That’s where On Demand Talent from SIVO can play a game-changing role for insights teams looking to unlock shopper insights and identify true Category Entry Points (CEPs).

Experienced professionals in our On Demand Talent network know how to go beyond charts and dashboards. They help bridge the gap between raw data and real-world decisions by interpreting consumer behavior patterns and building strategies that resonate with target audiences.

What On Demand Talent Brings to Circana-Based CEP Work

Our experts are skilled at working with DIY platforms like Circana – not just pulling data, but drawing out the key triggers that bring consumers into a category. Here’s how they make the difference:

  • Contextual Analysis: They explore the “why” behind usage spikes or category switch-ins, weaving in broader market perspectives and behavioral understanding.
  • Insights Activation: Insight is only half the battle – our professionals guide teams on how to apply the findings to product innovation, brand messaging, or in-store strategy.
  • Capacity Support: Teams overwhelmed by deadlines or limited bandwidth can expand output with minimal ramp-up time.
  • Skills Transfer: Our pros don’t just deliver work – they build lasting team capability by mentoring internal staff on how to better leverage tools like Circana.

For example, imagine a fictional CPG brand using Circana to explore snacks bought during weekday afternoons. The data tells them “who” and “when,” but they don’t know why. An On Demand Talent professional reviews shopping trip context, links it to life stage cues (e.g. after-school pickup, remote work snacking), and provides recommendations tied to functional need states. The result? A sharper innovation brief and retail messaging that speaks directly to busy parents or work-from-home professionals.

Best of all, this talent can be added quickly and flexibly to fill a short-term skill gap or power through a tight research sprint – no lengthy hiring or agency onboarding required.

When to Bring in Outside Experts for CEP Research

Not every CEP challenge requires growing your team or launching a large-scale research initiative. Sometimes, bringing in outside experts like SIVO’s On Demand Talent is the right move – especially when you need fast, high-impact insights grounded in real buyer behavior.

Signs It’s Time to Tap Into On Demand Talent

You might benefit from outside expertise if:

  • Your internal team is stretched thin: Timelines and resources are tight, and insights work keeps getting deprioritized.
  • Existing data isn’t leading to clear decisions: You see category performance metrics, but don’t know how to act on them.
  • You're launching a new brand, line extension, or campaign: CEPs are essential for entry strategies, and you need to get them right up front.
  • You want integrated thinking: You need someone who knows how to connect Circana data with qualitative insights, broader market trends, and internal business objectives.
  • You have the tool (like Circana) but lack expertise: You've invested in the data but now need help unlocking its full potential.

What sets SIVO’s On Demand Talent apart from typical freelancers or consultants is their depth of client-side experience and strategic acumen. They're seasoned professionals who can quickly align with your business goals and collaborate seamlessly with internal teams. Whether you need short-term CEP research support or specialized skills for a strategic project, they help you avoid the usual onboarding delays and ramp-up risks.

And unlike traditional research vendors or agencies that may run a lengthy, fixed-scope study, On Demand Talent brings flexibility. You can scale resources up or down depending on your needs – perfect for fast-moving categories or rapidly evolving consumer behavior landscapes.

Even better, these experts don’t just “drop in” and deliver reports. They work shoulder-to-shoulder with your team, transfer knowledge, and build internal proficiency around using market research tools like Circana, helping your team get more out of your tools long-term.

Summary

Category Entry Points (CEPs) are an essential part of modern insights strategy, helping brands speak directly to the motivations that drive consumer behavior. But unlocking CEPs using Circana data requires more than dashboards – it demands context, interpretation, and real research experience.

Throughout this post, we explored the most common challenges teams face when using Circana for CEP analysis, including misreading shopper behavior, missing emotional triggers, and struggling to convert data into action. We also looked at how DIY tools – while powerful – often fall short in delivering full-funnel shopper insights, especially when the human 'why' is missing.

SIVO’s On Demand Talent is uniquely positioned to bridge these gaps. These professionals know how to find true consumer triggers, turn Circana data into strategic decisions, and empower your internal team to do more with the tools you already have.

Whether you're launching a new product, realigning your retail strategy, or just want to deepen your understanding of your shoppers, using the right talent at the right time makes all the difference.

Summary

Category Entry Points (CEPs) are an essential part of modern insights strategy, helping brands speak directly to the motivations that drive consumer behavior. But unlocking CEPs using Circana data requires more than dashboards – it demands context, interpretation, and real research experience.

Throughout this post, we explored the most common challenges teams face when using Circana for CEP analysis, including misreading shopper behavior, missing emotional triggers, and struggling to convert data into action. We also looked at how DIY tools – while powerful – often fall short in delivering full-funnel shopper insights, especially when the human 'why' is missing.

SIVO’s On Demand Talent is uniquely positioned to bridge these gaps. These professionals know how to find true consumer triggers, turn Circana data into strategic decisions, and empower your internal team to do more with the tools you already have.

Whether you're launching a new product, realigning your retail strategy, or just want to deepen your understanding of your shoppers, using the right talent at the right time makes all the difference.

In this article

What Are Category Entry Points and Why Do They Matter?
Challenges with Identifying CEPs Using Circana Data
Why DIY Tools Alone Often Miss the Emotional 'Why'
How On Demand Talent Transforms Circana Data into Actionable Insights
When to Bring in Outside Experts for CEP Research

In this article

What Are Category Entry Points and Why Do They Matter?
Challenges with Identifying CEPs Using Circana Data
Why DIY Tools Alone Often Miss the Emotional 'Why'
How On Demand Talent Transforms Circana Data into Actionable Insights
When to Bring in Outside Experts for CEP Research

Last updated: Dec 11, 2025

Need help translating Circana data into clear Category Entry Points and shopper strategies?

Need help translating Circana data into clear Category Entry Points and shopper strategies?

Need help translating Circana data into clear Category Entry Points and shopper strategies?

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