By Julie Rose
In today’s blog, we take a break from our standard format and have a little fun imagining a utopian future for market research. Jump with us to 2029, will you? We think you’ll like it!
We’ve jumped in the time machine and 2029 is a new era for market research. Picture this: AI has taken the mundane, repetitive tasks off our hands, freeing insight professionals to focus on creatively connecting insights, telling compelling stories, formulating strategies, and influencing business decisions. Gone are the days of designing surveys from scratch, laboriously cleaning data, and spending weeks on synthesis. The research role has evolved into something greater—part strategist, part AI conductor, and part visionary. Welcome to the golden age of insights.
Synthetic Personas: A New Era of Consumer Insight
In 2029, traditional surveys are feeling as outdated as fax machines. AI-driven synthetic personas have completely changed the game. These AI-generated personas are lifelike, modeled using real consumer data and machine learning, simulating consumer behaviors, preferences, and even emotions with remarkable accuracy. They behave, react, and even feel like real people—without requiring self-reported data or human subjects.
The scalability is mind-blowing. Imagine running thousands of personalized conversations and “what-if” scenarios simultaneously, testing hypotheses, and gathering nuanced feedback in real time.
Additionally, the days of complicated recruitment challenges are gone. Synthetic personas have made it possible to engage with hard-to-reach populations and conduct large-scale research without any privacy concerns.
Multimodal Inputs & Emotional AI: Understanding Consumers on a Deeper Level
Remember when we relied on surveys, focus groups, and social scraping to understand consumer sentiment? By 2029, those methods feel like relics from a distant past. Today, AI uses multimodal inputs like text, video, voice, and even biometric data to give us an authentic view of consumer attitudes, beliefs, and emotions.
For example, emotional recognition tools track subtle cues like facial expressions, vocal tones, and physiological responses in real time. When testing a product or promotional materials, AI can measure a consumer's heart rate and stress levels, bridging the gap between what people say and what they truly feel. This deeper understanding enables brands to craft emotionally resonant products, services, and communications that genuinely connect with their audiences.
Synthetic Data: Privacy-Proof and Scalable Insights
Data privacy concerns used to be a major issue in research, but not anymore. By 2029, synthetic data—artificially generated datasets that mimic real-world data—has become a staple in marketing research. This allows us to test hypotheses, simulate consumer behaviors, and run detailed "what-if" scenarios on a large scale, all without compromising privacy as the analyses do not access any personal (human) data.
Unlike the randomly generated or hallucinated data that was an issue in the past, synthetic data is now created using sophisticated machine learning algorithms that extrapolate patterns from real data to generate highly accurate, privacy-safe datasets. This isn’t new—researchers have always synthesized data—but AI now makes it faster, more accurate, and scalable. As more data is collected and validated, synthetic data models in 2029 are more precise, enabling deeper insights while respecting privacy regulations.
Agent-to-Agent Collaboration: Adapted Research Management
Perhaps the most revolutionary change in 2029 is how AI helps market research teams manage entire research projects. The team has built and now manages digital agents—AI programs designed to mimic human decision-making—to handle the repetitive aspects of a research project. The team sets business and research objectives and high-level questions. From there, digital agents collaborate with one another to execute tasks, analyze data, and refine insights. These agents work tirelessly in the background, leaving the team free to focus on more creative and strategic aspects, like storytelling, providing actionable recommendations linked to the business context, and building client relationships.
This isn’t about replacing humans; it’s about empowering them. By automating the basic operational tasks, AI gives us more time to dream big and think creatively.
Driving Action & Outcomes: AI-Enhanced Storytelling
In 2029, AI is an essential partner in crafting compelling narratives from raw data. Gone are the days of manually structuring reports or laboring over visualizations. Today, AI systems instantly outline story arcs, recommend the best supporting data, and generate tailored presentations depending on the audience. With the guiding hand of Content Strategists, AI delivers high-level insights to C-Suite audiences and produces more detailed reports for technical teams.
The most exciting development? AI-powered immersive presentations. Using augmented and virtual reality, Research Strategists (with the support of Content Strategists) guide stakeholders through dynamic, interactive experiences, allowing them to explore insights in a hands-on way. This revolutionizes the presentation experience, making it more engaging and impactful than the static reports of the past. The result? Stakeholders leave every presentation engaged, informed, and ready to act.
Humane AI: A Future of Ethical, Mindful Collaboration
Back in 2024, many feared AI—worried about bias, transparency, and job security. But by 2029, those concerns have faded. Rigorous regulations ensure that AI systems are ethical, transparent, and fair. Continuous audits minimize bias and guarantee that AI tools uphold the highest standards of integrity.
Rather than replacing us, AI complements our skills. Researchers who embraced AI early on have found themselves thriving. Together, humans and AI form a powerful partnership, pushing the boundaries of what market research can achieve.
The Researcher’s Elevated Role: Creative, Strategic Visionaries
In 2029, our favorite part of being a researcher is the freedom to focus on what we love most: strategy, insights, and relationship-building. AI handles tedious, repetitive tasks, giving us the space to drive business impact in ways we never thought possible.
The role of the researcher has evolved. We’re no longer data processors or survey designers—we’re storytellers, strategists, and visionaries. AI enhances our work, allowing us to uncover insights faster, more accurately, and with greater depth than ever before.
Are You Ready for the Future?
The future of market research isn’t coming - it’s already here and getting better every day. At SIVO, we’re embracing this transformation with open arms, empowering our team and clients to thrive in this exciting new era. Together, we can unlock the full potential of AI and create a better, brighter future for our industry.
Are you ready to join us on this journey? Let’s build the future together. Contact us at Contact@SIVOInsights.com or visit SIVOInsights.com to schedule a discovery today.
When you read the news these days, regarding women leaving the workforce, the outlook and reality seem bleak. According to the Wall Street Journal,
“Due to challenges created by the COVID-19 crisis, more than 1-in-4 women are considering downshifting their careers or leaving the workforce completely.”
The White House Fact Sheet, April 21, 2021 also reported,
“There are now 3.7 million fewer women working than there were in February 2020, in large part because of the pandemic, eroding more than 30 years of progress in women’s labor force participation.”
Not only are these the facts, but this has been my reality. I have spent the last decade and a half building a business career in a traditional corporate setting, across Consumer-Packaged Goods companies that span from cereal to mascara. I’ve built a rich network of connections, and grown my skillset to span across sales, marketing, research, and innovation. I’ve invested in my career, but COVID-19 made me re-evaluate where my investment was most needed.
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Do customers want to ‘hire’ your product?
When the lockdown hit in March of 2020, I added an entire workstream to my day job: manage childcare and distance learning for my two young children. I also lost my part-time nanny, my relief and respite, due to the pandemic. I did not know how I would stay afloat, deliver against my job’s requirements, while also ensuring that my kids got what they needed.
COVID realities created both unreliable childcare and unreliable school days. One exposure could turn any sense of schedule or order upside down. Some of those months went by in a blur. I recognized something had to give. I had to give. I had to make a change for myself and my family. I chose to leave my corporate job to explore something more sustainable for my life.
Fast forward to early spring 2021 and some of the facts and realities haven’t changed all that much. While the nation is becoming hopeful with relaxing Covid restrictions and rise in vaccinations, women have not as readily returned to the workforce. This year, I shifted to the gig economy and started a new career as a Research Strategy Consultant with SIVO’s On-Demand Talent team, a local women-owned agency that really understands what it looks like to do the work you love while also being present for your family.
For me SIVO has been a beacon, offering me a way to continue investing in my career without compromising my family, especially during a pandemic. SIVO is a woman owned and operated business founded on the belief that the world needs more people doing what they love. SIVO recognized 12 years ago there was an overflow of great talent that wanted to work but NEEDED flexibility, especially parents juggling family and childcare demands.
I’ve learned that part of making it ‘work’ as a working mom is to find the type of work that meets your needs. Workplace norms have pivoted to meet marketplace realities. My advice to women is to consider something that fits YOUR lifestyle priorities instead of the other way around.
I love being a part of an organization like SIVO, a company committed to redefining what work looks like. SIVO is helping companies work differently through their On Demand Talent (ODT) practice, which helps fill in resource gaps for short or longer-term engagements. Sometimes a company just needs an extra perspective on a special project, or someone to fill in during a parental leave.
SIVO’s ODT can provide the right talent – at the right time – so that companies can keep moving forward without disrupting workflows or putting additional strain on existing staff. I am currently on an ODT assignment and am loving the opportunity to work on unique business problems while, not only continuing to nurture my professional career, but also be the kind of mom I want to be for my family.
Are you curious what working differently looks like? – just ask. SIVO Insights can help you figure out the best path forward for you or your company to get the resources – and talent – you need. Schedule a discovery call today to get started.
Spoiler alert! It’s people who drive success, not machines.
By Julie Rose
Don’t get us wrong, SIVO is pro-technology! We are all for technology that enables efficiency and effectiveness. Within the insights industry, online surveys, advances in virtual reality, neuroscience, and even webcams (to name a few) have changed how we collect data. Artificial intelligence applications have transformed data analytics, for example, turning massive data sets into insights frameworks, personalized performance tracking dashboards and real-time, micro-targeted digital marketing campaigns. Technology has literally changed how we connect with consumers, identify insights, view the marketplace and essentially, how we manage our business.
And yet, these technologies still require human talent—possessing the sensitivities and critical thinking of the human brain—to use these powerful, innovative tech tools to identify the insights, apply the learning back to the business, drive decision-making and ultimately, help teams achieve sustainable growth.
Let’s consider why talent eclipses tech:
Creativity: Thinking outside the box, coming up with innovative solutions, and understanding nuances give creative thinkers a competitive advantage. While technology can automate and save loads of time, it's limited by what it's been programmed to do.
Emotional Intelligence: Humans are empathetic beings and can be tuned into the emotional nuances of others, such as body language, facial expressions, and culture-specific interpersonal behaviors. While machines can be designed to recognize emotions, they can miss deeper level connections and cannot develop the same strong relationships.
Adaptability: Being flexible and adjusting quickly is necessary in today's changing business environment. Great talent learns new skills quickly, pivots when necessary and is overall more agile than AI, especially when things like emotions, unwritten rules, biases and company politics and culture are part of the equation.
Leadership: While machines provide a plethora of data and insights, it’s the true leaders who synthesize the information, across multiple sources and vantage points, to meet the needs of their organization. They inspire, motivate, and guide their team in ways that are consistent with the company culture, toward success and making the right business decisions.
It is the talent that will leverage technology to take calculated risks, explore the possibilities, identify the insights, and develop the opportunities to move your business forward that would be impossible to do with technology alone. So, start with the right talent, select the right tech tools to support them, and then build a culture of excellence that is difficult for competitors to replicate.
SIVO Fractional Research Capabilities
SIVO On Demand Talent team includes an extensive pool of Fractional Insights Professionals with years of experience and expertise across an array of industries such as CPG, healthcare, finance, technology, apparel and retail. You can rely on SIVO’s team of experts to leverage technology to collect high-quality data, provide an accurate interpretation of that data, and offer guidance on how to best utilize the insights learned. From managing a portion of a research project to full-service research design through insight application, SIVO helps clients make data-driven decisions and identify opportunities for growth.
Please email us at Contact@SIVOInsights.com or request a discovery call from our website at SIVOInsights.com.
In the world of Insights, it’s vital to align your research projects with business priorities. The SIVO Insights Forum recently hosted author of the book, “More than Just Interesting: How to Build an Insights Function for Impact” and former Ulta Beauty VP of Consumer Insights, Elizabeth Oates, who shared these questions to consider.
1 - How do my potential projects drive the priorities of the business?
2 - Which projects are going to drive future success for the business?
3 - Are there any projects that serve multiple business partners?
https://youtu.be/PZs4uAkRH1I
Tune into a lively on-demand conversation “Bridging The Gap: Translating Insights Into Meaningful Business Results" to hear from Elizabeth and other Insights experts including Eliana Wahnon (General Mills, VP of Consumer & Market Insights) and Khary Campbell (Comcast, VP of Consumer Research & Insights).
Learn from Insights leaders as they discuss:
Thank you to Natasha Weith, VP of Research at SIVO Inc. for hosting The SIVO Insights Forum!
By Marilyn Weiss
In the evolving landscape of market research, methods that leverage technology are continually being developed to gain deeper insights into consumer behavior. Mobile Missions are a straightforward approach that has proven successful for SIVO clients. This approach allows researchers to tap into consumers' real-life experiences in a natural and engaging way, collecting meaningful data in the form of open-ended responses, photos and video footage.
Understanding Mobile Missions
Mobile Mission research is an immersive approach that leverages mobile technology to engage participants on their own schedule and in their natural environments. This involves prompting consumers to complete a series of activities and questions via their mobile devices, capturing their experiences, thoughts, and behaviors in real-time.
Benefits of Mobile Missions
Mobile Missions offer several advantages over traditional research techniques:
Real-Time Interaction: Participants receive prompts and tasks on their mobile devices, allowing them to respond in real-time as they shop, prepare, or use products.
Natural Environment: The method captures consumer behavior in real-life settings, such as their homes or local stores, ensuring more genuine participation and deeper insights.
Engagement and Comfort: Participants can complete tasks at their own pace, allowing them time to reflect and encouraging more thoughtful and honest responses.
Remote Observation: Researchers can observe and interact with participants remotely, making it easier to conduct research in environments where in-person observation might be challenging or restricted.
Applications for Mobile Missions
Mobile Missions are versatile and can be utilized to achieve various research objectives. Five common applications that we see at SIVO include:
1. Shopper Insights
2. Customer Journey Mapping
3. Brand and Promotion Engagement
4. Behavioral Insights
5. Competitive Analysis
By utilizing Mobile Missions across these diverse areas, companies can gain a holistic understanding of their consumers and their products, leading to more informed decisions and tailored strategies that resonate with their target audience.
Executional Details
The execution of Mobile Missions typically involves the following specifications:
Your Partner for Progressive Solutions and Actionable Insights
At SIVO, Inc., we are on a constant quest to identify innovative solutions that lead to meaningful insights for our clients. We have had great success in utilizing Mobile Mission technology to capture consumer perceptions and behaviors in a natural and engaging manner to achieve your learning objectives.
Contact us via our website form or email us at Contact@SIVOInsights.com to schedule a discovery call to discuss your business and market research needs.
SIVO Insights brings together research, talent, and intelligent technology to help organizations navigate complexity with confidence. Have a business challenge? Let's talk!
We bring together research, talent, and intelligent technology to help organizations navigate complexity with confidence
